Refund policy

Return Policy

We accept returns for store credit within 7 days of purchase.

• Items must be unworn, unused, and in original condition with tags attached.

• Returns must be accompanied by a valid receipt or proof of purchase.

• Sale items, gift cards, and final sale items are not eligible for return.

After we receive and inspect the item, a store credit will be issued via email or in-store credit, which can be used for future purchases.

 

Online Order Return Policy

We gladly accept returns of online orders for store credit within 7 days of delivery.

Eligibility:

• Items must be unworn, unused, and in their original packaging, with all tags attached.

• A copy of your order confirmation or packing slip must be included with the return.

• Returns must be postmarked within 7 days of the delivery date.

• Sale items, gift cards, and personalized products are not eligible for return.

Store Credit:

• Once we receive and inspect your return, we will issue your store credit via email in the form of a digital gift card.

• • Please note: Refunds are issued minus any shipping costs paid on your original order.

  Shipping Costs

  • Shipping costs are non-refundable.

• Store credit can be used online or in store.

Return Shipping:

• Customers are responsible for return shipping costs.

• We recommend using a trackable shipping method, as we are not responsible for lost or damaged returns.

To initiate a return, please contact our support team at clairejamescb@gmail.com

*Non-eligible items that are returned will be donated.